Privacy Policy

Privacy Policy

Introduction

Welcome to https://broomfield-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as “Broomfield Adolescent and Teen Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Privacy Rights Act (CPRAA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://broomfield-adolescent-and-teen-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services provided by us
  3. Interactions between users and our support team via email, phone, or text messaging
  4. Data collected through user accounts and profiles

Please note that this policy does not cover third-party websites, applications, products, or services linked to ours but operated independently. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Using Our Services: When you sign up for and utilize our applications or services as an authorized user.
  2. Visiting Our Websites: Browsing, searching, or interacting with content on any of our websites linked to this policy.
  3. Communications: Receiving marketing materials, newsletters, emails, phone calls, or text messages from us.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  • Account Information: This includes user names, passwords, and contact details used for account creation.
  • Payment Information: Details related to payment methods, such as credit card numbers, expiration dates, and security codes, are securely processed for transactions.
  • Financial Information: We may collect data about your financial status or transaction history if relevant to our services.
  • Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our services.
  • Location Data: Information about your geographical location when you interact with our geolocational services.
  • Feedback and Reviews: Any comments, suggestions, or reviews you provide to improve our services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  • Product Information: Data about the products you view, purchase, or interact with on our platform.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist in our operations, always adhering to strict privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: These ensure basic functions like login, navigation, and session management.
  • Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  • Analytics Cookies: These track website usage, enabling us to improve content delivery and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Fulfilling the transaction or service request
  • Maintaining user accounts and profiles
  • Complying with legal obligations
  • Analyzing trends and improving services
  • Sending targeted marketing communications (with your consent)

Once these purposes are served, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard personal data:

  • Encryption: We use encryption for data in transit and at rest to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Broomfield Adolescent and Teen Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults seeking therapy and counseling support.

Your Rights (Depending on Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

  • Access, Rectification, Erasure: The right to view, correct, or delete your personal data.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Obtaining a copy of your data in a usable format and transferring it to another controller.
  • Objection/Non-Discrimination: Objecting to the processing of your data and being free from discriminatory actions based on certain grounds.
  • Data Portability (in applicable jurisdictions): The right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request as soon as possible and within the time frames mandated by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests regarding privacy:

  • Email: contact@broomfield-adolescent-and-teen-therapy.denvermentalhealthcare.com
  • Address: Broomfield Adolescent and Teen Therapy, [Your Address], [Postal Code]